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  • F.A.Q: E-Commerce


    1. What is E-Commerce?
    2. What is a Shopping Cart?
    3. What is Miva Merchant?
    4. What is Miva Merchant Pro and how is it different from the regular Miva Merchant?
    5. What is Miva Synchro?
    6. What is SSL (Secure Sockets Layer)?
    7. How can I obtain my own SSL Certificate?
    8. How can I accept credit cards on my site?
    9. Can I use PayPal with Miva Merchant?
    10. Terms, Conditions and Acceptable Use Policy


    1. What is E-Commerce? - Top

    E-commerce (electronic commerce) is the buying and selling of goods and services on the Internet, especially the World Wide Web. In practice, this term and a newer term, e-business, are often used interchangeably. For online retail selling, the term e-tailing is sometimes used.

    - Updated: August 7, 2003

    2. What is a Shopping Cart? - Top

    On a website that sells products or services online, the shopping cart is a common metaphor (from the original grocery store shopping cart) for the catalog or other pages where a user reads and makes selections. Typically, the user checks off any products or services that are being ordered and then, when finished ordering, "Checks Out" by proceeding to a page where the various information such as billing and shipping information is collected and the order is placed and confirmed. The programming that provides a website with the ability to build a catalog, build its associated database and integrate pages into the website that provide users the ability to shop is known as shopping cart software.

    A primary consideration when choosing shopping cart software is whether it will continue to serve a website's needs as its catalog and volume of orders grow. The shopping cart software we offer ( osCommerce & Miva Merchant) support an unlimited number of products.

    - Updated: August 7, 2003

    3. What is Miva Merchant? - Top

    Miva Merchant is a dynamic browser based storefront development and management system that allows merchants to create multiple online stores from anywhere in the world where there is internet access.

    Miva Merchant has a complete set of wizards to simplify the process of building your store. The browser based administration interface provides access to an array of more sophisticated tools to maintain your catalog. Up sell merchandising and order fulfillment are included. And Miva's modular architecture enables you with deep-down customization for your storefront.

    WestHost includes the powerful Miva Merchant shopping cart with our packages. Creating an online storefront has never been this easy, or this affordable. To find the plan that best fits your needs, please visit our Packages Page.

    - Updated: August 7, 2003

    4. What is Miva Merchant Pro and how is it different from the regular Miva Merchant? - Top

    Miva Merchant Pro is a value bundle offering more than just the Miva Merchant software license. It is designed for advanced Miva users who need access to the list of Miva Merchant modules in non-compiled format, along with the license to compile and redistribute their customized derivative module works royalty free. It includes Miva Merchant, Miva Merchant Limited Source Kit, Miva Script Compiler. Miva Merchant Pro is available for WestHost clients at a fraction of the normal retail price. To add Miva Merchant Pro to your account, contact us.

    - Updated: February 20, 2004

    5. What is Miva Synchro? - Top

    Miva Synchro is software developed by Miva Corporation which allows the synchronization of products, customers and orders in Miva Merchant with 3rd party applications like Quickbooks®. Miva Synchro has the ability to synchronize automatically at user-specified intervals or manually. It can also download Miva Merchant orders and create QuickBooks Invoices or Sales Receipts.

    - Updated: February 20, 2004

    6. What is SSL (Secure Sockets Layer)? - Top

    The Secure Sockets Layer (SSL) is a commonly used protocol for managing the security of a message transmission on the Internet. SSL uses a program layer located between the Internet's Hypertext Transfer Protocol (HTTP) and Transport Control Protocol (TCP) layers. The "sockets" part of the term refers to the sockets method of passing data back and forth between a client and a server program in a network or between program layers in the same computer. SSL uses the public-and-private key encryption system from RSA.

    SSL is an integral part of most Web browsers (clients) and Web servers. If a Web site is on a server that supports SSL, SSL can be enabled and specific Web pages can be identified as requiring SSL access.

    So in simpler terms, with an SSL Web Server Certificate on your website, any information sent to your web server is encrypted or scrambled, making it impossible to intercept or steal. It also displays the identity of the website owner, and the name of the independent authority who verified that identity, such as Thawte.

    WestHost has included a shared SSL web server certificate on all of our packages. The shared SSL certificate that we use is just as secure as a privately owned SSL certificate; the only difference is that the shared SSL certificate address would not be branded to your web site. If this is not important to you, using the shared SSL certificate is a very economical way to secure transmission of information on your web site. If you do need a branded SSL address, then we can help you obtain your own SSL certificate.

    Securing the transmission of information to your business holds obvious benefits, as does signifying that you are a trustworthy online organization. SSL Web Server Certificate protects against password and information interception, ensuring that your online relationship with your clients will be one based on trust.

    - Updated: August 7, 2003

    7. How can I obtain my own SSL Certificate? - Top

    We can help you obtain your own SSL Certificate from Thawte. WestHost is a Thawte Hosting Partner; this allows us to extend a discounted price on SSL Certificates to all of our clients. The price for an SSL Certificate is as follows:

    • 1 Year: $185

    • 2 Year: $299


    If you would like to purchase your own SSL certificate, you can do that with our online form here.

    We have chosen Thawte as our SSL Certificate provider because we feel that Thawte's certification practices are of the highest standard. We believe that excellent authentication and verification procedures are absolutely essential in order to ensure trust on the Internet. As a truly international organization in the best sense, Thawte takes great pride in its world-beating solutions.

    - Updated: August 7, 2003

    8. How can I accept credit cards on my site? - Top

    In order to accept credit cards you must have a merchant account. WestHost has partnered with payQuake, an affordable and reliable company, to provide you with your own merchant account & online processing system with no monthly minimum or setup fee. If you don't already have a merchant account please contact us for information on obtaining one.

    - Updated: August 7, 2003

    9. Can I use PayPal with Miva Merchant? - Top

    We offer the latest version of Miva Merchant, which does include support for PayPal, a very popular account-based system that lets anyone with an e-mail address securely send and receive online payments using their credit card or bank account.

    - Updated: August 7, 2003

    10. Terms, Conditions and Acceptable Use Policy - Top

    Click Here.

    - Updated: January 15, 2003