menu2001.gif
Home
Services
Portfolio
Instant Estimate
Web Hosting
Web Hosting Packages
Website Creator
E-commerce Services
VPS Technology
FAQ
Control Panel Demo
Order Online
About Loft Productions
Contact
>
Underline

  • F.A.Q: Merchant Accounts


    1. How can I accept credit cards on my site?
    2. What is a merchant account? Why do I need one?
    3. How does it work?
    4. How do I get a merchant account?
    5. Would it be easier to go to my local bank to get a merchant account?
    6. How long does it take to get a merchant account?
    7. I currently have a merchant account through someone else, can I still use this merchant account with Miva?
    8. Which credit cards can I accept with Card Service International?
    9. What kind of equipment do I need to process credit cards?
    10. How do I know that I'm getting a "good deal"?
    11. Can I use my merchant account to accept credit card payment in my online store? Is it safe to process credit cards over the Internet?
    12. What kind of payment solutions are available through Card Service International?
    13. Will the Card Service International LinkPoint Payment Gateway work with my shopping cart?
    14. Internet technology changes so fast, will I be able to use my merchant account with my Internet store in the future?


    1. How can I accept credit cards on my site? - Top

    In order to accept credit cards you must have a Merchant Account. Loft Productions has partnered with Card Service International to provide you with your own merchant account & online processing system. If you don't already have a merchant account please contact us for information on obtaining one.

    - Updated: January 15, 2003

    2. What is a merchant account? Why do I need one? - Top

    A merchant account gives a business the ability to accept credit cards as payment for the company's goods and services. This provides your customers with an extremely popular payment option, beyond cash and checks.

    Studies have shown that merchants can typically increase their business by 30 - 70% or more - sometimes even hundreds of percent! Plus, customers are more willing to purchase higher cost goods using a payment method that offers them repayment flexibility. It is projected that by 2004, credit card transactions will account for 98% of Internet sales, equaling $55.6 billion!

    - Updated: January 15, 2003

    3. How does it work? - Top

    The merchant account provider authorizes the credit card transfer from your customer and deposits the funds for their purchases right into your business checking account, typically within two business days.

    - Updated: January 15, 2003

    4. How do I get a merchant account? - Top

    Merchant accounts are available from some banks and other independent providers such as Card Service International. Card Service International offers plans that are designed to meet the needs of small, medium or large business merchants, providing a variety of services including credit card, electronic check, Internet transaction services, and more. Loft Productions has an exceptional merchant account program offer available to its clients through Card Service International. Contact Us for more details.
     
    - Updated: January 15, 2003

    5. Would it be easier to go to my local bank to get a merchant account? - Top

    Many local banks do not set up merchant accounts, but have relationships with companies like Card Service International. Also, in addition to offering outstanding programs, Card Service International regularly works with the kinds of businesses that most banks consider risky and shy away from, such as new businesses, Internet, phone and mail order businesses. If you do decide to get a merchant account from your local bank, be sure that you can get a payment gateway as well. That will allow you to connect your merchant account to your web site. Card Service International provides you with a payment gateway at no additional cost.

    - Updated: January 15, 2003

    6. How long does it take to get a merchant account? - Top

    Application approval and set-up can be completed in as little as 24 hours through the special Card Service International program available to Loft Productions clients.

    - Updated: January 15, 2003

    7. I currently have a merchant account through someone else, can I still use this merchant account with Miva? - Top

    Yes, if you currently have a merchant account through someone else, you can use that merchant account to process credit card orders with your Loft Productions account. You will need to find out who your payment gateway is (you can ask the company providing your merchant account). Depending on your payment gateway, you may or may not be able to do real time transactions with your Miva Merchant shopping cart. If you can't do real time credit card processing, you will still be able to use your merchant account, you will just have to store the credit card numbers securely with Miva and then process the numbers manually through your merchant account. Once you know your payment gateway, contact us the name and we will let you know if it is compatible with real time credit card processing or not.

    - Updated: January 15, 2003

    8. Which credit cards can I accept with Card Service International? - Top

    The most popular credit cards - MasterCard and Visa can be processed by default. There are additional fees and applications in order to process Discover Card and American Express.

    - Updated: January 15, 2003

    9. What kind of equipment do I need to process credit cards? - Top

    A computer with Internet access is used for Internet, mail and telephone orders.

    In the retail environment, a specialized terminal/printer designed to read the magnetic strip on the back of the customer's credit card is used. This can provide the customer with a paper receipt at the time of purchase.

    An imprinter, which takes a physical copy of the customers credit card, may also be used.

    - Updated: January 15, 2003

    10. How do I know that I'm getting a "good deal"? - Top

    The Card Service International program offers an outstanding value across the board - functionality, security, reporting, zero initial set-up and low residual costs.

    It is important to consider all costs associated with the merchant account when comparing programs. Be sure to check for hidden fees for payment gateways, service charges, monthly minimums, and membership fees.

    - Updated: January 15, 2003

    11. Can I use my merchant account to accept credit card payment in my online store? Is it safe to process credit cards over the Internet? - Top

    We provide you with the use of our SSL certificate so that you can securely exchange information with Card Service International offering Internet Service Providers an encrypted connection to its Secure Payment Engine. By using the LinkPoint's Secure Payment Gateway technology, all Card Service International merchants receive fraud screening on each transaction and real-time reporting via their Web browser. PayPal also provides a secure environment for your customers to give you their credit card information.

    For the merchant who wants to get online fast with a limited start-up budget, Card Service International is the best choice.

    When using Card Service International, all orders and payment information sent from the merchant's Web site will be encrypted using industry standard RC4 1024-bit encryption with SSL Version 3. This encrypted and secure data is routed to Card Service International and is decrypted and processed. All processed information (Approved/Declined transactions) is then re-encrypted and sent securely back to the Web site. Once at the Web server, it is decrypted and displayed to the consumer. Also, order confirmation e-mails are sent to the consumer and to the merchant. Card Service International guarantees that the orders and payment information generated by the merchant's Web site remains totally secure.

    - Updated: August 15, 2003

    12. What kind of payment solutions are available through Card Service International? - Top

    More information can be found at the Card Services International website.

    - Updated: January 15, 2003

    13. Will the Card Service International LinkPoint Payment Gateway work with my shopping cart? - Top

    The Card Service International LinkPoint Secure Payment Gateway works with a wide variety of shopping carts. Loft Productions offers a shopping cart (Miva Merchant) that has already been integrated with the Card Service International LinkPoint Payment Gateway and has been fully tested. It is ready to go!

    - Updated: January 15, 2003

    14. Internet technology changes so fast, will I be able to use my merchant account with my Internet store in the future? - Top

    Absolutely. As Card Service International upgrades its products in the future, merchants will receive free upgrades to keep them on the cutting edge.

    - Updated: January 15, 2003