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 We
understand the importance of client data. That's why our servers
are supported by a world-class infrastructure engineered from the
ground up to support just about any kind of contingency. We've taken
the time to ensure that our data center addresses all forms of
potential business interruption. From a localized power failure to a
major earthquake, all it takes to bring down a company is a lack of
preparation.
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 Our
Data Center is constructed on top of a 3˝-foot thick reinforced matte
footing to which are bolted nine separate base isolations units. Each
base isolator is made of alternating layers of rubber and Teflon and
the data center itself rests directly on top of the base isolators.
These "shock absorbers" are designed to absorb the shaking of the
ground during an earthquake and transform the shaking into a gentle
roll, thus keeping racks from tipping over and hard drives from
jumping.
 We
also utilize a fire suppression system that is people safe, protects
property and equipment, and is completely environmental-friendly. This
is accomplished by using INERGEN® agent. INERGEN® agent is non-toxic
and removes enough oxygen from the air to extinguish the fire yet
people are still able to breathe comfortably. |
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 At
our Data Center, we implement security measures that begin before a
person arrives on the property or even enters the building and
continues once they are inside. Perimeter fencing, green field space,
card access, biometric entries, and mantraps all work to prevent
unauthorized access.
 Furthermore,
24-hour security guards and continuous camera surveillance inside and
outside the buildings allow us to know exactly who is on the premises
at all times. Our set-in-stone procedures for handling visitors and
equipment ensure unauthorized personnel never touch your assets.
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 Because
access to the data center isn't only physical, we have provided an
unparalleled level of security and protection to our network. Our
facilities support host-based virus protection, firewalls, real-time
security alerting using intrusion detection scanners (IDS), and 24 hour
monitoring from our Network Operations Center (NOC). Any potentially
malicious activity can be curbed well before it happens.
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| Redundant
telecommunications paths into the local fiber optics infrastructure are
buried around our Data Center. If a cable is cut or an earthquake
disrupts fiber on one side of the building, a redundant path exists on
the other side. Multiple fiber carriers providing Tier I connections to
the Internet backbone service our data center. WestHost currently
utilizes multiple DS-3 connections, with scalability to OC-48 and
beyond. The list of fiber providers to our data center includes
AT&T, Global Crossing, and XO. In addition, a private microwave
communications network provides options for backup by microwave
transmission. |
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 Electrical
power comes into the data center through the local power grid and is
backed up by a battery supply capable of powering the building for
approximately 15 minutes. This is far more time than the 90 seconds
needed for the 750-kilovolt Caterpillar generators to come online.  An
underground diesel fuel tank is located on the premises with enough
fuel to run the data center at full power for three to five days.
Equipment requiring 208V/110V is supported by power distribution units
strategically located in the data center. Regular testing of all power
and backup units is performed at weekly intervals. Our Data Center also
has rooftop grounding rods for resistance to lighting strikes. |
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